Terms and Conditions

Welcome to TelaCare Solutions Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Services
TelaCare Solutions Ltd. specializes in electronics repair and maintenance, including monitor repair, screen replacement, diagnostic services, hardware troubleshooting, calibration and optimization, and warranty support. All services are provided in accordance with the descriptions and specifications listed on our website and as agreed upon with the customer.

2. Use of Website
Your use of this website is governed by applicable laws and regulations. You agree not to use the website for any unlawful or prohibited purposes. You shall not attempt to gain unauthorized access to any part of the website or related systems.

3. Appointment and Service Terms
Appointments for repair or diagnostic services must be scheduled in advance, subject to availability. All devices left for repair or service remain the customer’s responsibility until collected or shipped back after completion. TelaCare Solutions Ltd. reserves the right to refuse service if any device poses a safety risk or violates applicable laws.

4. Warranty and Liability
TelaCare Solutions Ltd. provides warranty support as outlined in the service agreements and product warranties. Warranty coverage is limited to repairs or replacements as specified and does not cover damage resulting from misuse, physical damage unrelated to service, or unauthorized alterations. Under no circumstances shall TelaCare Solutions Ltd. be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

5. Payment and Pricing
Prices for all services are displayed on the website or communicated at the time of service request. Payment is required as specified before or upon completion of the service. TelaCare Solutions Ltd. reserves the right to modify pricing at any time without prior notice.

6. Data Privacy
We respect your privacy and handle any personal information you provide in accordance with applicable privacy laws. Personal information is used solely for service delivery and customer communication.

7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of TelaCare Solutions Ltd. or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without prior written consent.

8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Brazil. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in São Paulo, São Paulo.

9. Amendments
TelaCare Solutions Ltd. reserves the right to amend or update these terms and conditions at any time. Changes will be posted on this page and will become effective immediately upon posting.

For any inquiries or correspondence relating to these terms, please contact us at:
TelaCare Solutions Ltd.
342 Avenida Paulista, Suite 15B,
São Paulo, São Paulo, 01311-200,
Brazil.

Thank you for choosing TelaCare Solutions Ltd. We are committed to providing you with trusted and professional electronics repair and maintenance services.